Contact Us
ALL PRODUCTS SHIPPING FROM GHANA
SHIPPING TO THE UNITED STATES
Infinite Love Products
Cape Coast, Central, Ghana
Email: INFINITELOVEPRODUCTS.COM@gmail.com Phone Line +1 233 025 780 1375
RETURN POLICIES & SHIPPING INFORMATION
1. Return Eligibility
Products: Returns are accepted within 30 days from the date of receipt. Products must
be returned in their original condition, unused, and with all original packaging and tags
attached. Certain items, including personalized or perishable goods, are not eligible for
return.
Services: If our services do not meet your expectations, please contact us within 30
days of the service date to request a refund or adjustment.
2. Return Process
To Initiate a Return: Contact our customer service team at richardharvey07@gmail.com or +1 233 025 780 1375 to request a return authorization. Provide your order number, reason for the
return, and any relevant details or documentation.
Return Shipping: Customers are responsible for return shipping costs unless the return
is due to our error (e.g., incorrect item sent, defective product). We recommend using a
trackable shipping service or purchasing shipping insurance for your return.
3. Refunds and Exchanges
Refunds: After we receive and inspect your returned item, we will process a refund to
your original payment method. Refunds typically take 7-10 business days to process.
Shipping costs are non-refundable.
Exchanges: To exchange an item for a different size or color, return the original item
and place a new order for the replacement item. Exchanges are subject to availability.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at richardharvey07@gmail.com or
+1 233 025 780 1375.
Whatsapp +1 404 453 5466
will arrange for a replacement or refund and cover the return shipping
costs.
5. Non-Returnable Items
The following items cannot be returned:
Personalized or custom-made items
Perishable goods
Sale or clearance items
6. Contact Us
For any questions or assistance with returns, please reach out to our customer service team at:
Email: richardharvey07@gmail.com
Phone Line
+1 233 025 780 1375
Privacy Policy
**Privacy Policy**
**Effective Date:** August 21, 2024
**1. Introduction**
Welcome to INFINITE LOVE PRODUCTS .COM. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website WWW.INFINITELOVEPRODUCTS.COM (the "Site") and make purchases. By using our Site, you agree to the practices described in this Privacy Policy.
**2. Information We Collect**
We may collect the following types of information:
- **Personal Information:** Name, email address, phone number, shipping address, billing address, and payment information.
- **Account Information:** Username, password, and purchase history.
- **Usage Data:** IP address, browser type, operating system, access times, and the pages you have visited on our Site.
- **Cookies and Tracking Technologies:** We use cookies, web beacons, and similar technologies to track your activity on our Site and improve your experience.
**3. How We Use Your Information**
We use your information for the following purposes:
- **Order Processing:** To process and fulfill your orders, manage payments, and provide customer support.
- **Account Management:** To create and manage your account, and communicate with you about your account and orders.
- **Marketing and Promotions:** To send you marketing communications, newsletters, and special offers (you can opt-out at any time).
- **Site Improvement:** To analyze and improve our Site, products, and services based on your usage data.
- **Legal Compliance:** To comply with legal obligations and protect our legal rights.
**4. How We Share Your Information**
We may share your information with:
- **Service Providers:** Third-party vendors who perform services on our behalf, such as payment processors, shipping companies, and email service providers.
- **Business Transfers:** In connection with a merger, acquisition, or sale of assets, your information may be transferred to another company.
- **Legal Requirements:** To comply with legal obligations or respond to lawful requests and legal processes.
- **Affiliates:** Our subsidiaries and affiliates for the purposes described in this Privacy Policy.
**5. International Data Transfers**
If you are located outside the EU, your information may be transferred to and processed in the US or other countries. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
**6. Your Rights**
Under the GDPR, you have the following rights:
- **Access:** To request a copy of your personal information.
- **Rectification:** To request correction of inaccurate or incomplete information.
- **Erasure:** To request deletion of your personal information, subject to certain conditions.
- **Restriction:** To request restriction of processing your personal information under certain circumstances.
- **Objection:** To object to processing of your personal information for direct marketing or other specific purposes.
- **Portability:** To request transfer of your personal information to another organization.
To exercise these rights, please contact us at Email: INFINITELOVEPRODUCTS.COM@gmail.com
Phone Line
+1 233 025 780 1375
**7. Data Security**
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
**8. Data Retention**
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
**9. Cookies and Tracking Technologies**
We use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please see our Cookie Policy [link to Cookie Policy].
**10. Links to Other Websites**
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
**11. Children's Privacy**
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
**12. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
**13. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: INFINITELOVEPRODUCTS.COM@gmail.com
Phone Line
+1 233 025 780 1375
terms of service & conditions
Please Read
**Terms of Service and Conditions**
**Effective Date:** August 21, 2024
Welcome to INFINITE LOVE PRODUCTS .COM ("Company", "we", "our", "us"). By accessing or using our website WWW.INFINITELOVEPRODUCTS.COM (the "Site") and purchasing products from us, you agree to comply with and be bound by the following Terms of Service and Conditions ("Terms"). Please read these Terms carefully before using our Site or making a purchase.
**1. Acceptance of Terms**
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy [link to Privacy Policy]. If you do not agree to these Terms, please do not use our Site.
**2. Changes to Terms**
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
**3. Eligibility**
You must be at least 18 years old or have the consent of a parent or guardian to use our Site and make purchases. By using our Site, you represent and warrant that you meet these requirements.
**4. Account Registration**
To make purchases on our Site, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
**5. Product Information**
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or other content on our Site is complete, current, or error-free. If you receive a product that does not match its description or is defective, please contact our customer service team [contact information] for assistance.
**6. Orders and Payment**
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment must be made using one of the methods we accept. By placing an order, you agree to pay all applicable fees and taxes.
**7. Shipping and Delivery**
Shipping times and costs are provided during the checkout process. We are not responsible for delays caused by third-party carriers. Risk of loss and title for products purchased from our Site pass to you upon delivery.
**8. Returns and Refunds**
Our return and refund policy is outlined on our Returns Policy page [link to Returns Policy]. Please review it carefully. To be eligible for a return or refund, products must meet the conditions specified in our policy.
**9. Intellectual Property**
All content on our Site, including text, graphics, logos, images, and software, is the property of [Your Company Name] or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our express written permission.
**10. Prohibited Activities**
You agree not to engage in any activity that may harm our Site, disrupt its functionality, or interfere with other users' experience. Prohibited activities include but are not limited to: (a) using the Site for unlawful purposes; (b) transmitting malware or other harmful code; (c) attempting to gain unauthorized access to our systems.
**11. Limitation of Liability**
To the fullest extent permitted by law, INFINITE LOVE PRODUCTS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Site or products, even if we have been advised of the possibility of such damages.
**12. Indemnification**
You agree to indemnify and hold harmless INFINITE LOVE PRODUCTS, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our Site, your violation of these Terms, or your infringement of any rights of another party.
**13. Governing Law**
These Terms are governed by and construed in accordance with the laws of GEORGIA, USA AND GHANA without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be resolved in the competent courts of GEORGIA OR GHANA.
**14. Contact Information**
If you have any questions or concerns about these Terms, please contact us at:
Email: INFINITELOVEPRODUCTS.COM@gmail.com
Phone Line
+1 233 025 780 1375
**15. Miscellaneous**
These Terms constitute the entire agreement between you and [Your Company Name] regarding your use of the Site and supersede all prior agreements and understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
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